Pri­vacy policy

1. An over­view of data protection

Gen­er­al information

The fol­low­ing inform­a­tion will provide you with an easy to nav­ig­ate over­view of what will hap­pen with your per­son­al data when you vis­it this web­site. The term “per­son­al data” com­prises all data that can be used to per­son­ally identi­fy you. For detailed inform­a­tion about the sub­ject mat­ter of data pro­tec­tion, please con­sult our Data Pro­tec­tion Declar­a­tion, which we have included beneath this copy.

Data record­ing on this website

Who is the respons­ible party for the record­ing of data on this web­site (i.e. the “con­trol­ler”)?

The data on this web­site is pro­cessed by the oper­at­or of the web­site, whose con­tact inform­a­tion is avail­able under sec­tion “Inform­a­tion Required by Law” on this website.

How do we record your data?

We col­lect your data as a res­ult of your shar­ing of your data with us. This may, for instance be inform­a­tion you enter into our con­tact form.

Oth­er data shall be recor­ded by our IT sys­tems auto­mat­ic­ally or after you con­sent to its record­ing dur­ing your web­site vis­it. This data com­prises primar­ily tech­nic­al inform­a­tion (e.g. web browser, oper­at­ing sys­tem or time the site was accessed). This inform­a­tion is recor­ded auto­mat­ic­ally when you access this website.

What are the pur­poses we use your data for?

A por­tion of the inform­a­tion is gen­er­ated to guar­an­tee the error free pro­vi­sion of the web­site. Oth­er data may be used to ana­lyze your user patterns.

What rights do you have as far as your inform­a­tion is concerned?

You have the right to receive inform­a­tion about the source, recip­i­ents and pur­poses of your archived per­son­al data at any time without hav­ing to pay a fee for such dis­clos­ures. You also have the right to demand that your data are rec­ti­fied or erad­ic­ated. If you have con­sen­ted to data pro­cessing, you have the option to revoke this con­sent at any time, which shall affect all future data pro­cessing. Moreover, you have the right to demand that the pro­cessing of your data be restric­ted under cer­tain cir­cum­stances. Fur­ther­more, you have the right to log a com­plaint with the com­pet­ent super­vising agency.

Please do not hes­it­ate to con­tact us at any time under the address dis­closed in sec­tion “Inform­a­tion Required by Law” on this web­site if you have ques­tions about this or any oth­er data pro­tec­tion related issues.

Ana­lys­is tools and tools provided by third parties

There is a pos­sib­il­ity that your brows­ing pat­terns will be stat­ist­ic­ally ana­lyzed when your vis­it this web­site. Such ana­lyses are per­formed primar­ily with what we refer to as ana­lys­is programs.

For detailed inform­a­tion about these ana­lys­is pro­grams please con­sult our Data Pro­tec­tion Declar­a­tion below.

2. Host­ing and Con­tent Deliv­ery Net­works (CDN)

Extern­al Hosting

This web­site is hos­ted by an extern­al ser­vice pro­vider (host). Per­son­al data col­lec­ted on this web­site are stored on the serv­ers of the host. These may include, but are not lim­ited to, IP addresses, con­tact requests, metadata and com­mu­nic­a­tions, con­tract inform­a­tion, con­tact inform­a­tion, names, web page access, and oth­er data gen­er­ated through a web site.

The host is used for the pur­pose of ful­filling the con­tract with our poten­tial and exist­ing cus­tom­ers (Art. 6 para. 1 lit. b GDPR) and in the interest of secure, fast and effi­cient pro­vi­sion of our online ser­vices by a pro­fes­sion­al pro­vider (Art. 6 para. 1 lit. f GDPR).

Our host will only pro­cess your data to the extent neces­sary to ful­fil its per­form­ance oblig­a­tions and to fol­low our instruc­tions with respect to such data.

Exe­cu­tion of a con­tract data pro­cessing agreement

In order to guar­an­tee pro­cessing in com­pli­ance with data pro­tec­tion reg­u­la­tions, we have con­cluded an order pro­cessing con­tract with our host.

3. Gen­er­al inform­a­tion and man­dat­ory information

Data pro­tec­tion

The oper­at­ors of this web­site and its pages take the pro­tec­tion of your per­son­al data very ser­i­ously. Hence, we handle your per­son­al data as con­fid­en­tial inform­a­tion and in com­pli­ance with the stat­utory data pro­tec­tion reg­u­la­tions and this Data Pro­tec­tion Declaration.

Whenev­er you use this web­site, a vari­ety of per­son­al inform­a­tion will be col­lec­ted. Per­son­al data com­prises data that can be used to per­son­ally identi­fy you. This Data Pro­tec­tion Declar­a­tion explains which data we col­lect as well as the pur­poses we use this data for. It also explains how, and for which pur­pose the inform­a­tion is collected.

We here­with advise you that the trans­mis­sion of data via the Inter­net (i.e. through e‑mail com­mu­nic­a­tions) may be prone to secur­ity gaps. It is not pos­sible to com­pletely pro­tect data against third party access.

Inform­a­tion about the respons­ible party (referred to as the “con­trol­ler” in the GDPR)

The data pro­cessing con­trol­ler on this web­site is:

dun­ze Gmbh
Cux­haven­er Straße 36
22149 Ham­burg

Phone: +49 40 500 533 81
E‑mail: sales@dunze.de

The con­trol­ler is the nat­ur­al per­son or leg­al entity that single-handedly or jointly with oth­ers makes decisions as to the pur­poses of and resources for the pro­cessing of per­son­al data (e.g. names, e‑mail addresses, etc.).

Revoc­a­tion of your con­sent to the pro­cessing of data

A wide range of data pro­cessing trans­ac­tions are pos­sible only sub­ject to your express con­sent. You can also revoke at any time any con­sent you have already giv­en us. This shall be without pre­ju­dice to the law­ful­ness of any data col­lec­tion that occurred pri­or to your revocation.

Right to object to the col­lec­tion of data in spe­cial cases; right to object to dir­ect advert­ising (Art. 21 GDPR)

IN THE EVENT THAT DATA ARE PRO­CESSED ON THE BASIS OF ART. 6 SECT. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO AT ANY TIME OBJECT TO THE PRO­CESSING OF YOUR PER­SON­AL DATA BASED ON GROUNDS ARISING FROM YOUR UNIQUE SITU­ATION. THIS ALSO APPLIES TO ANY PRO­FIL­ING BASED ON THESE PRO­VI­SIONS. TO DETERM­INE THE LEG­AL BASIS, ON WHICH ANY PRO­CESSING OF DATA IS BASED, PLEASE CON­SULT THIS DATA PRO­TEC­TION DECLAR­A­TION. IF YOU LOG AN OBJEC­TION, WE WILL NO LONGER PRO­CESS YOUR AFFECTED PER­SON­AL DATA, UNLESS WE ARE IN A POS­I­TION TO PRESENT COM­PEL­LING PRO­TEC­TION WORTHY GROUNDS FOR THE PRO­CESSING OF YOUR DATA, THAT OUT­WEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS OR IF THE PUR­POSE OF THE PRO­CESSING IS THE CLAIM­ING, EXER­CISING OR DEFENCE OF LEG­AL ENTI­TLE­MENTS (OBJEC­TION PUR­SU­ANT TO ART. 21 SECT. 1 GDPR).

IF YOUR PER­SON­AL DATA IS BEING PRO­CESSED IN ORDER TO ENGAGE IN DIR­ECT ADVERT­ISING, YOU HAVE THE RIGHT TO AT ANY TIME OBJECT TO THE PRO­CESSING OF YOUR AFFECTED PER­SON­AL DATA FOR THE PUR­POSES OF SUCH ADVERT­ISING. THIS ALSO APPLIES TO PRO­FIL­ING TO THE EXTENT THAT IT IS AFFIL­I­ATED WITH SUCH DIR­ECT ADVERT­ISING. IF YOU OBJECT, YOUR PER­SON­AL DATA WILL SUB­SEQUENTLY NO LONGER BE USED FOR DIR­ECT ADVERT­ISING PUR­POSES (OBJEC­TION PUR­SU­ANT TO ART. 21 SECT. 2 GDPR).

Right to log a com­plaint with the com­pet­ent super­vis­ory agency

In the event of viol­a­tions of the GDPR, data sub­jects are entitled to log a com­plaint with a super­vis­ory agency, in par­tic­u­lar in the mem­ber state where they usu­ally main­tain their dom­i­cile, place of work or at the place where the alleged viol­a­tion occurred. The right to log a com­plaint is in effect regard­less of any oth­er admin­is­trat­ive or court pro­ceed­ings avail­able as leg­al recourses.

Right to data portability

You have the right to demand that we hand over any data we auto­mat­ic­ally pro­cess on the basis of your con­sent or in order to ful­fil a con­tract be handed over to you or a third party in a com­monly used, machine read­able format. If you should demand the dir­ect trans­fer of the data to anoth­er con­trol­ler, this will be done only if it is tech­nic­ally feasible.

SSL and/or TLS encryption

For secur­ity reas­ons and to pro­tect the trans­mis­sion of con­fid­en­tial con­tent, such as pur­chase orders or inquir­ies you sub­mit to us as the web­site oper­at­or, this web­site uses either an SSL or a TLS encryp­tion pro­gram. You can recog­nize an encryp­ted con­nec­tion by check­ing wheth­er the address line of the browser switches from “http://” to “https://” and also by the appear­ance of the lock icon in the browser line.

If the SSL or TLS encryp­tion is activ­ated, data you trans­mit to us can­not be read by third parties.

Inform­a­tion about, rec­ti­fic­a­tion and erad­ic­a­tion of data

With­in the scope of the applic­able stat­utory pro­vi­sions, you have the right to at any time demand inform­a­tion about your archived per­son­al data, their source and recip­i­ents as well as the pur­pose of the pro­cessing of your data. You may also have a right to have your data rec­ti­fied or erad­ic­ated. If you have ques­tions about this sub­ject mat­ter or any oth­er ques­tions about per­son­al data, please do not hes­it­ate to con­tact us at any time at the address provided in sec­tion “Inform­a­tion Required by Law.”

Right to demand pro­cessing restrictions

You have the right to demand the impos­i­tion of restric­tions as far as the pro­cessing of your per­son­al data is con­cerned. To do so, you may con­tact us at any time at the address provided in sec­tion “Inform­a­tion Required by Law.” The right to demand restric­tion of pro­cessing applies in the fol­low­ing cases:

  • In the event that you should dis­pute the cor­rect­ness of your data archived by us, we will usu­ally need some time to veri­fy this claim. Dur­ing the time that this invest­ig­a­tion is ongo­ing, you have the right to demand that we restrict the pro­cessing of your per­son­al data.
  • If the pro­cessing of your per­son­al data was/is con­duc­ted in an unlaw­ful man­ner, you have the option to demand the restric­tion of the pro­cessing of your data in lieu of demand­ing the erad­ic­a­tion of this data.
  • If we do not need your per­son­al data any longer and you need it to exer­cise, defend or claim leg­al enti­tle­ments, you have the right to demand the restric­tion of the pro­cessing of your per­son­al data instead of its eradication.
  • If you have raised an objec­tion pur­su­ant to Art. 21 Sect. 1 GDPR, your rights and our rights will have to be weighed against each oth­er. As long as it has not been determ­ined whose interests pre­vail, you have the right to demand a restric­tion of the pro­cessing of your per­son­al data.

If you have restric­ted the pro­cessing of your per­son­al data, these data – with the excep­tion of their archiv­ing – may be pro­cessed only sub­ject to your con­sent or to claim, exer­cise or defend leg­al enti­tle­ments or to pro­tect the rights of oth­er nat­ur­al per­sons or leg­al entit­ies or for import­ant pub­lic interest reas­ons cited by the European Uni­on or a mem­ber state of the EU.

Rejec­tion of unso­li­cited e‑mails

We here­with object to the use of con­tact inform­a­tion pub­lished in con­junc­tion with the man­dat­ory inform­a­tion to be provided in sec­tion “Inform­a­tion Required by Law” to send us pro­mo­tion­al and inform­a­tion mater­i­al that we have not expressly reques­ted. The oper­at­ors of this web­site and its pages reserve the express right to take leg­al action in the event of the unso­li­cited send­ing of pro­mo­tion­al inform­a­tion, for instance via SPAM messages.

4. Record­ing of data on this website

Cook­ies

Our web­sites and pages use what the industry refers to as “cook­ies.” Cook­ies are small text files that do not cause any dam­age to your device. They are either stored tem­por­ar­ily for the dur­a­tion of a ses­sion (ses­sion cook­ies) or they are per­man­ently archived on your device (per­man­ent cook­ies). Ses­sion cook­ies are auto­mat­ic­ally deleted once you ter­min­ate your vis­it. Per­man­ent cook­ies remain archived on your device until you act­ively delete them or they are auto­mat­ic­ally erad­ic­ated by your web browser.

In some cases it is pos­sible that third party cook­ies are stored on your device once you enter our site (third party cook­ies). These cook­ies enable you or us to take advant­age of cer­tain ser­vices offered by the third party (e.g. cook­ies for the pro­cessing of pay­ment services).

Cook­ies have a vari­ety of func­tions. Many cook­ies are tech­nic­ally essen­tial since cer­tain web­site func­tions would not work in the absence of the cook­ies (e.g. the shop­ping cart func­tion or the dis­play of videos). The pur­pose of oth­er cook­ies may be the ana­lys­is of user pat­terns or the dis­play of pro­mo­tion­al messages.

Cook­ies, which are required for the per­form­ance of elec­tron­ic com­mu­nic­a­tion trans­ac­tions (required cook­ies) or for the pro­vi­sion of cer­tain func­tions you want to use (func­tion­al cook­ies, e.g. for the shop­ping cart func­tion) or those that are neces­sary for the optim­iz­a­tion of the web­site (e.g. cook­ies that provide meas­ur­able insights into the web audi­ence), shall be stored on the basis of Art. 6 Sect. 1 lit. f GDPR, unless a dif­fer­ent leg­al basis is cited. The oper­at­or of the web­site has a legit­im­ate interest in the stor­age of cook­ies to ensure the tech­nic­ally error free and optim­ized pro­vi­sion of the operator’s ser­vices. If your con­sent to the stor­age of the cook­ies has been reques­ted, the respect­ive cook­ies are stored exclus­ively on the basis of the con­sent obtained (Art. 6 Sect. 1 lit. a GDPR); this con­sent may be revoked at any time.

You have the option to set up your browser in such a man­ner that you will be noti­fied any time cook­ies are placed and to per­mit the accept­ance of cook­ies only in spe­cif­ic cases. You may also exclude the accept­ance of cook­ies in cer­tain cases or in gen­er­al or activ­ate the delete func­tion for the auto­mat­ic erad­ic­a­tion of cook­ies when the browser closes. If cook­ies are deac­tiv­ated, the func­tions of this web­site may be limited.

In the event that third party cook­ies are used or if cook­ies are used for ana­lyt­ic­al pur­poses, we will sep­ar­ately noti­fy you in con­junc­tion with this Data Pro­tec­tion Policy and, if applic­able, ask for your consent.

Cook­ie Con­sent with Bor­labs Cookie

Our web­site uses the Bor­labs cook­ie con­sent tech­no­logy to obtain your con­sent to the stor­age of cer­tain cook­ies in your browser and for their data pri­vacy pro­tec­tion com­pli­ant doc­u­ment­a­tion. The pro­vider of this tech­no­logy is Bor­labs — Ben­jamin A. Bornschein, Georg-Wil­helm-Str. 17, 21107 Ham­burg, Ger­many (here­in­after referred to as Borlabs).

Whenev­er you vis­it our web­site, a Bor­labs cook­ie will be stored in your browser, which archives any declar­a­tions or revoc­a­tions of con­sent you have entered. These data are not shared with the pro­vider of the Bor­labs technology.

The recor­ded data shall remain archived until you ask us to erad­ic­ate them, delete the Bor­labs cook­ie on your own or the pur­pose of stor­ing the data no longer exists. This shall be without pre­ju­dice to any reten­tion oblig­a­tions man­dated by law. To review the details of Bor­labs’ data pro­cessing policies, please vis­it https://de.borlabs.io/kb/welche-daten-speichert-borlabs-cookie/

We use the Bor­labs cook­ie con­sent tech­no­logy to obtain the declar­a­tions of con­sent man­dated by law for the use of cook­ies. The leg­al basis for the use of such cook­ies is Art. 6 Sect. 1 Sen­tence 1 lit. c GDPR.

Serv­er log files

The pro­vider of this web­site and its pages auto­mat­ic­ally col­lects and stores inform­a­tion in so-called serv­er log files, which your browser com­mu­nic­ates to us auto­mat­ic­ally. The inform­a­tion comprises:

  • The type and ver­sion of browser used
  • The used oper­at­ing system
  • Refer­rer URL
  • The host­name of the access­ing computer
  • The time of the serv­er inquiry
  • The IP address

This data is not merged with oth­er data sources.

This data is recor­ded on the basis of Art. 6 Sect. 1 lit. f GDPR. The oper­at­or of the web­site has a legit­im­ate interest in the tech­nic­ally error free depic­tion and the optim­iz­a­tion of the operator’s web­site. In order to achieve this, serv­er log files must be recorded.

Con­tact form

If you sub­mit inquir­ies to us via our con­tact form, the inform­a­tion provided in the con­tact form as well as any con­tact inform­a­tion provided therein will be stored by us in order to handle your inquiry and in the event that we have fur­ther ques­tions. We will not share this inform­a­tion without your consent.

The pro­cessing of these data is based on Art. 6 para. 1 lit. b GDPR, if your request is related to the exe­cu­tion of a con­tract or if it is neces­sary to carry out pre-con­trac­tu­al meas­ures. In all oth­er cases the pro­cessing is based on our legit­im­ate interest in the effect­ive pro­cessing of the requests addressed to us (Art. 6 Para. 1 lit. f GDPR) or on your agree­ment (Art. 6 Para. 1 lit. a GDPR) if this has been requested.

The inform­a­tion you have entered into the con­tact form shall remain with us until you ask us to erad­ic­ate the data, revoke your con­sent to the archiv­ing of data or if the pur­pose for which the inform­a­tion is being archived no longer exists (e.g. after we have con­cluded our response to your inquiry). This shall be without pre­ju­dice to any man­dat­ory leg­al pro­vi­sions – in par­tic­u­lar reten­tion periods.

Request by e‑mail, tele­phone or fax

If you con­tact us by e‑mail, tele­phone or fax, your request, includ­ing all res­ult­ing per­son­al data (name, request) will be stored and pro­cessed by us for the pur­pose of pro­cessing your request. We do not pass these data on without your consent.

These data are pro­cessed on the basis of Art. 6 Sect. 1 lit. b GDPR if your inquiry is related to the ful­fill­ment of a con­tract or is required for the per­form­ance of pre-con­trac­tu­al meas­ures. In all oth­er cases, the data are pro­cessed on the basis of our legit­im­ate interest in the effect­ive hand­ling of inquir­ies sub­mit­ted to us (Art. 6 Sect. 1 lit. f GDPR) or on the basis of your con­sent (Art. 6 Sect. 1 lit. a GDPR) if it has been obtained.

The data sent by you to us via con­tact requests remain with us until you request us to delete, revoke your con­sent to the stor­age or the pur­pose for the data stor­age lapses (e.g. after com­ple­tion of your request). Man­dat­ory stat­utory pro­vi­sions — in par­tic­u­lar stat­utory reten­tion peri­ods — remain unaffected.

5. Ana­lys­is tools and advertising

Google Ana­lyt­ics

This web­site uses func­tions of the web ana­lys­is ser­vice Google Ana­lyt­ics. The pro­vider of this ser­vice is Google Ire­land Lim­ited (“Google”), Gor­don House, Bar­row Street, Dub­lin 4, Ireland.

Google Ana­lyt­ics enables the web­site oper­at­or to ana­lyze the beha­vi­or pat­terns of web­site vis­it­ors. To that end, the web­site oper­at­or receives a vari­ety of user data, such as pages accessed, time spent on the page, the util­ized oper­at­ing sys­tem and the user’s ori­gin. Google may con­sol­id­ate these data in a pro­file that is alloc­ated to the respect­ive user or the user’s device.

Google Ana­lyt­ics uses tech­no­lo­gies that make the recog­ni­tion of the user for the pur­pose of ana­lyz­ing the user beha­vi­or pat­terns (e.g. cook­ies or device fin­ger­print­ing). The web­site use inform­a­tion recor­ded by Google is, as a rule trans­ferred to a Google serv­er in the United States, where it is stored.

This ana­lys­is tool is used on the basis of Art. 6 Sect. 1 lit. f GDPR. The oper­at­or of this web­site has a legit­im­ate interest in the ana­lys­is of user pat­terns to optim­ize both, the ser­vices offered online and the operator’s advert­ising activ­it­ies. If a cor­res­pond­ing agree­ment has been reques­ted (e.g. an agree­ment to the stor­age of cook­ies), the pro­cessing takes place exclus­ively on the basis of Art. 6 para. 1 lit. a GDPR; the agree­ment can be revoked at any time.

IP anonym­iz­a­tion

On this web­site, we have activ­ated the IP anonym­iz­a­tion func­tion. As a res­ult, your IP address will be abbre­vi­ated by Google with­in the mem­ber states of the European Uni­on or in oth­er states that have rat­i­fied the Con­ven­tion on the European Eco­nom­ic Area pri­or to its trans­mis­sion to the United States. The full IP address will be trans­mit­ted to one of Google’s serv­ers in the United States and abbre­vi­ated there only in excep­tion­al cases. On behalf of the oper­at­or of this web­site, Google shall use this inform­a­tion to ana­lyze your use of this web­site to gen­er­ate reports on web­site activ­it­ies and to render oth­er ser­vices to the oper­at­or of this web­site that are related to the use of the web­site and the Inter­net. The IP address trans­mit­ted in con­junc­tion with Google Ana­lyt­ics from your browser shall not be merged with oth­er data in Google’s possession.

Browser plug-in

You can pre­vent the record­ing and pro­cessing of your data by Google by down­load­ing and installing the browser plu­gin avail­able under the fol­low­ing link: https://tools.google.com/dlpage/gaoptout?hl=en.

For more inform­a­tion about the hand­ling of user data by Google Ana­lyt­ics, please con­sult Google’s Data Pri­vacy Declar­a­tion at: https://support.google.com/analytics/answer/6004245?hl=en.

Con­tract data processing

We have executed a con­tract data pro­cessing agree­ment with Google and are imple­ment­ing the strin­gent pro­vi­sions of the Ger­man data pro­tec­tion agen­cies to the fullest when using Google Analytics.

Archiv­ing period

Data on the user or incid­ent level stored by Google linked to cook­ies, user IDs or advert­ising IDs (e.g. Double­Click cook­ies, Android advert­ising ID) will be anonym­ized or deleted after 14 month. For details please click the fol­low­ing link: https://support.google.com/analytics/answer/7667196?hl=en

6. Plug-ins and Tools

Google Web Fonts (loc­al embedding)

This web­site uses so-called Web Fonts provided by Google to ensure the uni­form use of fonts on this site. These Google fonts are loc­ally installed so that a con­nec­tion to Google’s serv­ers will not be estab­lished in con­junc­tion with this application.

For more inform­a­tion on Google Web Fonts, please fol­low this link: https://developers.google.com/fonts/faq and con­sult Google’s Data Pri­vacy Declar­a­tion under: https://policies.google.com/privacy?hl=en.

7. eCo­m­merce and pay­ment ser­vice providers

Pro­cessing of data (cus­tom­er and con­tract data)

We col­lect, pro­cess and use per­son­al data only to the extent neces­sary for the estab­lish­ment, con­tent organ­iz­a­tion or change of the leg­al rela­tion­ship (data invent­ory). These actions are taken on the basis of Art. 6 Sect. 1 lit. b GDPR, which per­mits the pro­cessing of data for the ful­fil­ment of a con­tract or pre-con­trac­tu­al actions. We col­lect, pro­cess and use per­son­al data con­cern­ing the use of this web­site (usage data) only to the extent that this is neces­sary to make it pos­sible for users to util­ize the ser­vices and to bill for them.

The col­lec­ted cus­tom­er data shall be erad­ic­ated upon com­ple­tion of the order or the ter­min­a­tion of the busi­ness rela­tion­ship. This shall be without pre­ju­dice to any stat­utory reten­tion mandates.